Run campaigns12 min
Before you start
- A consented contact list with E.164 phone numbers
- A tested agent and an approved calling window
1
Open Bulk Call Campaign Guide
Create a campaign draft with a narrow objective and a clean contact segment.
2
Configure the required details
Map contact fields, choose an agent, set pacing, and define success outcomes.
3
Test and verify
Launch a small batch first, inspect transcripts, and tune the script before scaling.
Troubleshooting
- If contacts are skipped, validate required columns, phone formatting, and suppression rules.
- If answer rates drop, review pacing, calling windows, caller ID, and the opening prompt.